Student Grievance Cell

The Student Grievance Redressal Committee (SGRC) is a key institutional body established to uphold transparency, fairness, and accountability in the university environment. Its primary objective is to address and resolve grievances raised by students promptly and effectively, ensuring a supportive and just academic atmosphere.

Objectives:

• To provide a platform for students to voice concerns related to academic, administrative, or personal issues.
• To ensure that grievances are addressed impartially and confidentially within a stipulated timeframe.
• To promote a healthy student experience by fostering mutual respect between students and the university administration.

Scope of Grievances:
The SGRC addresses issues including (but not limited to):

• Academic matters (assessment, attendance, examination-related issues)
• Harassment or discrimination of any kind
• Hostel, transport, library, or campus facility concerns
• Delay in administrative services
• Any violation of student rights or misconduct by staff or peers

Grievance Redressal Process:

1. Students can submit their grievances through an online portal, email, or grievance box.
2. The committee reviews the complaint, conducts a fair investigation, and seeks clarification from involved parties.
3. A resolution is provided within a specified period, along with follow-up action if necessary.
4. Appeals can be made to higher authorities if the student is unsatisfied with the outcome.

The SGRC plays a vital role in ensuring that the university remains a safe, inclusive, and responsive space for students to learn and grow.

Committee Details

• Chairperson
• Student Representative
• Administrative Officer
• Legal Advisor